These Terms of Service ("Terms") govern your use of the website AutoWarrantyExperts.ca (the "Website"), operated by SJ LaFleur Automotive Inc. ("Company", "we", "us", or "our").
By accessing or using AutoWarrantyExperts.ca, submitting a warranty inquiry, communicating with us, or using any services provided through the Website, you agree to be legally bound by these Terms, our Privacy Policy, and all applicable laws and regulations. If you do not agree with these Terms, you should not use the Website or our services.
Website purpose
AutoWarrantyExperts.ca provides information, referral services, warranty quote assistance, warranty provider matching, and related services for vehicle protection products, including but not limited to:
- Extended vehicle warranties
- Powertrain warranty coverage
- Comprehensive vehicle protection plans
- Used vehicle warranty options
- Manufacturer extended warranty alternatives
- Mechanical breakdown protection plans
- Vehicle service contracts
- Related automotive protection products and services
SJ LaFleur Automotive Inc. may engage employees, independent contractors, agents, and third-party service providers in connection with the services offered through the Website or services offered by affiliated parties and partnerships.
SJ LaFleur Automotive Inc. is not a direct warranty administrator unless explicitly stated. Coverage approvals, pricing, terms, conditions, exclusions, and eligibility are determined solely by participating warranty providers and administrators.
Information provided through the Website is for informational purposes only and should not be construed as legal, financial, insurance, mechanical, or professional advice.
Eligibility
By using this Website or submitting an inquiry, you represent and warrant that:
- You are at least 18 years of age;
- You reside in Canada;
- You are legally capable of entering into binding agreements;
- All information you provide is truthful, accurate, and complete.
You agree not to impersonate another individual or provide misleading or fraudulent information.
Warranty inquiries & authorization
By submitting information or requesting warranty information through AutoWarrantyExperts.ca, you:
- Authorize SJ LaFleur Automotive Inc. and its partners to verify your identity;
- Consent to the verification of vehicle information where necessary;
- Authorize us to share your inquiry with multiple warranty providers, administrators, dealerships, brokers, or service providers for the purpose of securing warranty coverage options or alternative offers.
Submission of an inquiry does NOT guarantee:
- Warranty approval;
- Specific pricing;
- Coverage eligibility;
- Coverage terms;
- Promotional offers.
All warranty decisions are made solely by participating providers and administrators.
Communication consent
By using AutoWarrantyExperts.ca or submitting your information, you expressly consent to receiving communications from SJ LaFleur Automotive Inc., affiliated partners, warranty providers, dealerships, and service providers through:
- Telephone calls
- SMS/text messaging
- Automated or prerecorded communications where permitted by law
Communications may include:
- Warranty quote updates
- Coverage approval or denial notifications
- Customer service communications
- Promotional and marketing materials
- Related automotive products and services
You may opt out of marketing communications at any time using the unsubscribe instructions provided or by contacting us directly.
SMS messaging terms & compliance
Program description
Our SMS messaging program sends communications related to:
- Warranty inquiry updates
- Customer support
- Appointment confirmations and reminders
- Document requests
- Status notifications
- Service-related communications
Opt-in consent is collected through web forms, quote requests, applications, or other written consent methods.
Cancellation instructions
You may cancel SMS communications at any time by replying "STOP" to any text message received from us.
After sending "STOP":
- You will receive a confirmation message;
- You will no longer receive SMS messages unless you opt in again.
Support information
For assistance, reply "HELP" or contact us through AutoWarrantyExperts.ca.
Carrier liability
Canadian wireless carriers and telecommunications providers are not responsible for delayed or undelivered messages.
Message & data rates
Standard message and data rates may apply depending on your mobile plan and carrier. Message frequency varies based on your interactions and inquiry status.
Supported carriers
Our SMS program is intended to work with major Canadian wireless carriers, including but not limited to: Rogers, Bell, TELUS, Freedom Mobile, SaskTel, Videotron, Fido, Koodo, Virgin Plus, Public Mobile, Chatr, Lucky Mobile, and most regional Canadian carriers.
Age restriction
You must be 18 years or older to participate in our SMS messaging programs.
Privacy
For information regarding how your data is collected and used, please review our Privacy Policy.
SMS data protection
SJ LaFleur Automotive Inc. does not sell or share SMS opt-in information or phone numbers with third parties or affiliates for marketing purposes. SMS consent information is kept confidential except where required to deliver messaging services or comply with legal obligations.
We comply with applicable Canadian telecommunications laws, CASL (Canada's Anti-Spam Legislation), and industry messaging guidelines.
Privacy
Your use of AutoWarrantyExperts.ca is also governed by our Privacy Policy, which forms part of these Terms of Service.
The Privacy Policy explains:
- What information we collect;
- How we use and disclose information;
- Your rights regarding your personal information;
- Data security and retention practices.
By using the Website, you consent to our collection and use of information as outlined in the Privacy Policy.
Intellectual property rights
All content on AutoWarrantyExperts.ca, including but not limited to text, logos, graphics, images, branding, software, website design, documents, code and trademarks, is owned by or licensed to SJ LaFleur Automotive Inc. and protected by Canadian and international intellectual property laws.
You may use the Website solely for personal, non-commercial purposes.
You may not reproduce, modify, republish, copy, sell, redistribute, exploit, reverse engineer, or create derivative works from Website content without prior written consent.
User submissions
By submitting any information, content, reviews, comments, documents, photographs, or other materials to us, you:
- Represent that you own or have permission to submit the content;
- Grant SJ LaFleur Automotive Inc. a worldwide, royalty-free, perpetual, irrevocable, non-exclusive license to use, reproduce, distribute, modify, display, and store such content for business purposes.
You agree not to submit:
- False or misleading information;
- Defamatory or unlawful material;
- Malicious code or harmful software.
Third-party services & links
AutoWarrantyExperts.ca may contain links to third-party websites, warranty providers, dealerships, advertisers, or service providers.
We do not control or guarantee third-party products or services, website accuracy, security practices, or coverage offers or approvals.
Your dealings with third parties are solely between you and the third party. SJ LaFleur Automotive Inc. is not responsible for any damages, losses, or disputes arising from third-party interactions.
Disclaimer of warranties
AutoWarrantyExperts.ca and all services are provided on an "as is" and "as available" basis without warranties of any kind, express or implied.
To the fullest extent permitted by law, we disclaim all warranties including merchantability, fitness for a particular purpose, accuracy, reliability, availability and non-infringement.
We do not guarantee warranty approval; specific coverage terms or pricing; continuous Website availability; error-free functionality; or compatibility with all devices or browsers.
Limitation of liability
To the fullest extent permitted by applicable law, SJ LaFleur Automotive Inc., its affiliates, officers, directors, employees, contractors, warranty providers, partners, and service providers shall not be liable for direct, indirect, incidental, special or consequential damages; loss of profits; data loss; coverage denials; service interruptions; Website outages; or unauthorized access to data.
Your sole remedy for dissatisfaction with the Website is to discontinue using it.
The total aggregate liability of SJ LaFleur Automotive Inc. arising out of or relating to the Website or Services shall not exceed the greater of one hundred Canadian dollars ($100 CAD) or the amount paid by the user to SJ LaFleur Automotive Inc. for the applicable services during the preceding twelve (12) months.
Indemnification
You agree to indemnify and hold harmless SJ LaFleur Automotive Inc., its affiliates, employees, warranty providers, partners, and service providers from any claims, liabilities, damages, losses, costs, or expenses arising from your use of AutoWarrantyExperts.ca; your violation of these Terms; fraudulent or inaccurate information submitted by you; or your violation of applicable laws or third-party rights.
Account security
If account registration features are available, you are responsible for maintaining the confidentiality of login credentials, restricting access to your account, and all activities conducted under your account. You agree to notify us immediately of any unauthorized account access or security breaches.
Termination
We reserve the right to suspend, restrict or terminate access to AutoWarrantyExperts.ca or our services at any time without notice if we believe you have violated these Terms or applicable laws. Upon termination, your right to use the Website immediately ceases.
Governing law
These Terms shall be governed by and interpreted in accordance with the laws of the Province of Ontario and the applicable federal laws of Canada. Any disputes arising from these Terms or your use of the Website shall be resolved exclusively in the courts of Ontario.
Changes to these Terms
We reserve the right to modify these Terms at any time. Updated versions will be posted on AutoWarrantyExperts.ca with the revised effective date. Your continued use of the Website following changes constitutes acceptance of the updated Terms.
Contact information
If you have questions regarding these Terms of Service, please contact:
SJ LaFleur Automotive Inc. Website: https://AutoWarrantyExperts.ca
By using AutoWarrantyExperts.ca and its services, you acknowledge and agree to these Terms of Service.